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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Kennedy

Deborah Kennedy

October 22, 2024

5  out of  5
rating by Deborah Kennedy
"Have used Michael Gay's office for more years than I can remember!! We've not had a single problem and the office staff is absolutely the best!!"
We responded:
"Thank you Deborah! We appreciate the opportunity to serve you!"
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Debra Stauffer

July 3, 2024

5  out of  5
rating by Debra Stauffer
"Michael Gay's office is always friendly and helpful!"
We responded:
"Thank you Debra! We appreciate the opportunity to help you "
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Heather Snyder

May 31, 2024

5  out of  5
rating by Heather Snyder
"Michael Gay is the best agent ever. We use him for auto, home and liability insurance. He's helpful and cares about our family and company's coverage. 5 stars-totally recommend!"
We responded:
"Thank you! We think you and your family are pretty awesome too! Have a great summer!"
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Hunter Norton

April 30, 2024

5  out of  5
rating by Hunter Norton
"Always very helpful and friendly service"
We responded:
"Thank you! We appreciate your business and look forward to serving your needs!"
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karen jordan

January 3, 2024

5  out of  5
rating by karen jordan
"Love this agency. They have always been so accommodating and offer the friendliest most efficient service."
We responded:
"Thank you, Karen, We feel the same way! Ensuring we offer accommodating, friendly, and efficient service is a priority for us, and your generous words and support mean a lot. - Michael"
Profile photo of Deb McConnell

Deb McConnell

January 2, 2024

5  out of  5
rating by Deb McConnell
"I’ve always enjoyed my experience with State Farm insurance! My parents had them and I’ve have State Farm insurance my whole adult life! Very helpful, friendly and knowledgeable."
We responded:
"Thank you! My agency appreciates opportunity to serve you and assist you with your State Farm Insurance!"
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Colby Cone

December 13, 2023

5  out of  5
rating by Colby Cone
"Very professional but also relatable. They are always there when I need anything."
We responded:
"Thank you Colby for the kind words. We look forward to serving you!"
Profile photo of Dorothea McBride

Dorothea McBride

December 7, 2023

5  out of  5
rating by Dorothea McBride
"I have been a State Farm customer for over 14 years and my Agent Michael Gay and his office staff have handled all my insurance needs exceptionally as well as assists other members of my family. They go over and beyond the call of duty to assists you in a timely manner and they always take their time to explain each situation to ensure their customers fully understand. They treat you like family and demonstrates a supportive and caring environment. They truly care and listens to their customers. They also showed me ways to save money. Michael Gay, Teresa and the rest of the team are Great and I appreciate everything they have done and continue to do for me and my other family members as well. I highly recommend State Farm to anyone. Dorothea McBride"
We responded:
"We really appreciate your continued trust in us. It's fantastic to hear Michael Gay State Farm, has consistently delivered great service to you and your family. We always aim to go the extra mile, offering prompt assistance and clear explanations to ensure you're fully informed about your options. Fostering a family-like and supportive environment is key to how we operate. Also, knowing that we've been able to help you save money is very gratifying. Thank you so much for your kind words and support. - Michael"
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Patty Stewart

November 30, 2023

5  out of  5
rating by Patty Stewart
"THEY'RE ALWAYS ATTENTIVE TO MY NEEDS."
We responded:
"Thank you Patty! We appreciate the opportunity to be your insurance agency!"
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Judy Crump

October 18, 2023

5  out of  5
rating by Judy Crump
"Changing insurance companies can be daunting with all the details, but Teri made it easy and clear for me. Also, State Farm has the best coverage for the best price."
We responded:
"Judy, I'm really glad to hear that Teri made things so easy for you when changing your insurance provider, and that you were able to get a really great deal on coverage. Thanks for letting us know about your positive experience. - Michael"
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Robert Davis

August 11, 2023

5  out of  5
rating by Robert Davis
"Very professional and knowledgeable that's simply it."
We responded:
"Thank you, Robert, for your wonderful review and sharing your positive experience with the Michael Gay State Farm Team. We will be here when you have questions or your insurance needs change. "
Profile photo of Bocephus (Deez)

Bocephus (Deez)

July 18, 2023

5  out of  5
rating by Bocephus (Deez)
"Friendly and very helpful for any insurance needs great job guys !"
We responded:
"Thank you! We appreciate your kind works and look forward to serving you."
Profile photo of Vivian Humphries

Vivian Humphries

June 14, 2023

5  out of  5
rating by Vivian Humphries
"Professionalism at its best! Teresa is so personable and always helps me to stay on top of things."
We responded:
"Thank you! Teresa and my team appreciate and value the trust you have given us. Thank you for the kind words."
Profile photo of Maria Richardson

Maria Richardson

April 24, 2023

5  out of  5
rating by Maria Richardson
"Michael and his team have been my representatives for over 15 years. I am very pleased with their customer service and dedication to making sure my family has the right coverage and save money."
We responded:
"Thank you Maria! We appreciate the opportunity to serve you and your family's insurance needs."
Profile photo of Chris Shishido

Chris Shishido

March 25, 2023

5  out of  5
rating by Chris Shishido
"As a military member I usually defaulted to USAA but I heard such things about Michael that I decided to give them a call. I’m glad I did because I got the same coverage for half the price! The best part is that the team is local so I don’t have to worry about calling an out of state line. You won’t be disappointed!"
We responded:
"Thank you Chris for letting us serve you! Have a great weekend!"
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Kristy Haigler

February 28, 2023

5  out of  5
rating by Kristy Haigler
"Representatives are very professional, friendly and helpful. I love talking to the lovely women there."
We responded:
"Kristy thank you for letting me know your experience with my team."
Profile photo of Leigh Dasinger

Leigh Dasinger

January 31, 2023

5  out of  5
rating by Leigh Dasinger
"Always so pleasant and helpful. Would recommend."
We responded:
"Hello, Leigh! Thank you so much for leaving our team a review. We pride ourselves on providing great service to our valued customers. We are thrilled you had a pleasant experience, and we look forward to welcoming you again."
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danny brantley

December 5, 2022

5  out of  5
rating by danny brantley
"geat people mde my change very easy with no problems plus save me money. will always use Michael Gay,s office and people. danny brantley"
We responded:
"Thank you, Danny! My team and I strive for fast, friendly, and knowledgeable service as well as finding savings where we can. We look forward to working with you and invite you to reach out at any time as your insurance needs change. - Michael "
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David Sturman

November 1, 2022

5  out of  5
rating by David Sturman
"Great folks here, always respond promptly to my calls, very knowledgeable and friendly. On top of all this I saved a lot of money by switching!"
We responded:
"Thank you for the review! We appreciate the opportunity to serve you."
Profile photo of Michael Harris

Michael Harris

April 29, 2022

5  out of  5
rating by Michael Harris
"Michael and his staff are always very prompt and courteous each and every time I have had to call with a claim or with just a question. They always go above and beyond for their customer. I highly recommend giving him a call if you are in need of insurance or he may can even give you lower rates! He was able to save me and my family a lot of money per month."
We responded:
"Thank you Michael! Appreciate your kind words."
Profile photo of Lisa Black

Lisa Black

April 18, 2022

5  out of  5
rating by Lisa Black
"Great service! Great customer service! Therisa has been a life saver in assisting me to change over from Alfa. She was able to provide coverage for my home/car/camper with State Farm at a price I was comfortable with. I greatly appreciate the piece of mind knowing I'm covered should an emergency happen."
We responded:
"Thank you for review and the positive comments on Therisa. We look forward to serving you!"
Profile photo of Lisa Stroup

Lisa Stroup

March 26, 2022

5  out of  5
rating by Lisa Stroup
"Theresa and Pamela are the best and they are the sole reasons I stay with Michael Gay State Farm"
We responded:
"Thank you Lisa! Appreciate the kind words regarding Theresa and Pamela. I think they are awesome too."
Profile photo of Hillary Robinett

Hillary Robinett

February 8, 2022

5  out of  5
rating by Hillary Robinett
"Excellent customer service and comprehensive claims are a BREEZE! Thankfully never had to use my collision side of insurance. High recommend!"
We responded:
"Thank you Hillary. We appreciate your kind words!"
Profile photo of Chris W

Chris W

January 17, 2022

5  out of  5
rating by Chris W
"The entire team at Michael Gay's agency have always been very quick to assist with any policy changes. We switched from Allstate back to State Farm. Our Allstate agent was consistently looking for a way to add to the policy and premiums. I contacted Michael, explained my issues with Allstate, and that was all that was required. We got equal or better coverage for a lower premium. I trust Michael and his team to take care of my family's insurance needs, without feeling like we were taken advantage of."
We responded:
"Thank you for your trust and confidence Chris. It is an honor and privilege for us to serve you as your agent. Thank you!"
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carole clark

January 11, 2022

5  out of  5
rating by carole clark
"They have always treated me with respectful professionalism."
We responded:
"Thank you Carole. We do all we can for you."